Shipping & Delivery

SHIPPING & DELIVERY

All domestic and international parcels are sent through Australia Post. A tracking number will be provided via email once the parcel has been sent.
PROCESSING TIME 

Some items may need 2-4 days of preparation due to being handmade. Please consider this before purchasing an item. 
We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates are used as a guide only. Jupiters Heart will not be held accountable for any delayed, missing parcels, lost or stolen packages sent by our couriers. Once the package has left our hands we are unable to control what happens. If there is any issues please contact your courier service directly 
 
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INTERNATIONAL DUTIES AND TAXES

All payments made on this site are in Australian Dollars
 
Please note that Jupiters Heart is not liable for customs clearance fees that are required by your country. Please be aware that Jupiters Heart will not be held responsible for any delay in delivery caused by customs. 
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To seek more information regarding taxes and duties applicable to your country please contact your local customs office
​once the parcel has been sent.
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