Shipping & Delivery
Please note, some shipping options may be delayed over the holiday period in accordance with Australian Public Holidays.
All standard domestic and international parcels are sent through Australia Post. International express is sent through DHL. A tracking number will be provided via email once the parcel has been despatched.
AUSTRALIA
Standard Shipping- ( Metro Areas*) 2-5 business days $5
Express Shipping- ( Metro Areas*) 1-3 business days $10
Free shipping on orders over $100
INTERNATIONAL
Standard Shipping- 7-10 business days $15
Express Shipping- ( Metro Areas*) 2-4 business says $25
Free shipping on orders over $150
PROCESSING TIME
Some items may need 2-4 days of preparation due to being handmade. Please consider this before purchasing an item. We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates are used as a guide only. Jupiters Heart will not be held accountable for any delayed, missing parcels, lost or stolen packages sent by our couriers.
INTERNATIONAL DUTIES AND TAXES
All payments made on this site are in Australian Dollars. Please note that Jupiters Heart is not liable for customs clearance fees that are required by your country. Please be aware that Jupiters Heart will not be held responsible for any delay in delivery caused by customs. To seek more information regarding taxes and duties applicable to your country please contact your local customs officeonce the parcel has been sent.
Pre-Order Items
The estimated delivery date of pre-order items can be found within the product description.
Pre-Order Items
The estimated delivery date of pre-order items can be found within the product description.